Refund policy

Refunds

We currently do not offer refunds. If you are not 100% satisfied with your purchase you can return your item(s) for an exchange, or store credit. The physical item must be unworn, unwashed and in the physical state in which you received them including all original tags intact, bags, and free of defects. Any original shipping charges are non-refundable. Please Ship back with recorded delivery as packages often go missing, and we aren't held responsible for non- tracked items.

In the event that your item is faulty, a full refund will be made once we receive the item back. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

1. To start a return or exchange, you can contact us at contact@maria-gulina.com.

2. We will get back to you with the return address

3. Send your item tracked (we cannot provide a return or exchange for items that are lost)

4. Once we receive the item(s) we will confirm whether the return has been accepted and issue the refund or exchange.

Any questions, please don't hesitate to get in touch!

You can always contact us for any return question at contact@maria-gulina.com.

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items unless items are faulty.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.